Terms of Service

Terms Of Service

Terms of Service
Effective Date: June 1, 2026

Welcome to Charge To Play. These Terms of Service govern your access to and use of the Charge To Play website, products, services, digital content, customer support channels, and related features.

By using our services, creating an account, or signing in through a third-party login provider such as Meta/Facebook or Discord, you agree to these Terms. If you do not agree, you must not use the services.

1. Company Information
Company Name: Charge To Play
Website: https://chargetoplay.com/
Email: Support@chargetoplay.com
Address: Alexandria, Egypt

2. Eligibility
You may use the services only if you are legally capable of entering into binding agreements under applicable law. If you are below the age of legal majority in your jurisdiction, you may use the services only with the involvement and consent of a parent or legal guardian.

3. Nature of the Services
Charge To Play provides online gaming-related products and services, including, where available, digital top-ups, digital goods, account-based services, customer support, and informational content.

Certain products or services may be delivered instantly or digitally and may become irreversible once correctly fulfilled.

4. Account Registration and User Information
When creating an account, signing in, placing an order, or contacting us, you agree to provide accurate, current, and complete information.

You are responsible for:
- safeguarding your account and login credentials;
- ensuring that your submitted account details, player ID, contact details, and delivery information are correct;
- reviewing your order before payment confirmation;
- ensuring that your use of our services complies with the rules of any relevant game, platform, publisher, payment provider, Meta/Facebook, Discord, or other third-party service involved.

5. Third-Party Sign-In and Linked Accounts
We may allow you to register or sign in using third-party providers, including Meta/Facebook or Discord.

If you choose to use a third-party sign-in method:
- you authorize us to receive the profile data and identifiers made available by that provider based on the permissions you grant;
- you remain responsible for complying with the terms and policies of that provider;
- we are not responsible for outages, suspensions, policy changes, access restrictions, account limitations, or technical decisions made by that provider;
- deleting or suspending your Charge To Play account does not automatically delete your account with the third-party provider.

6. Orders and Acceptance
All orders are subject to review, verification, availability, fraud screening, and acceptance by Charge To Play.

We reserve the right to refuse, cancel, suspend, or limit any order or transaction where reasonably necessary, including in cases involving:
- suspected fraud or abuse;
- pricing or technical errors;
- incomplete or inaccurate information;
- suspected violation of law or these Terms;
- payment review, chargeback risk, or security concerns.

7. Prices and Payment
Prices displayed on the website are shown in the currency indicated at checkout unless stated otherwise.

By placing an order, you agree to pay all disclosed charges associated with that order, including applicable fees or taxes where relevant.

We reserve the right to correct pricing errors, update prices, modify offers, or discontinue products or services at any time before final acceptance of the order.

8. Delivery and Fulfillment
Processing and delivery times are estimates unless expressly stated otherwise.

For digital goods and gaming-related services:
- successful fulfillment depends on the accuracy of the information you provide;
- fulfillment may be delayed or affected by technical issues, platform restrictions, publisher systems, regional limitations, payment reviews, fraud checks, or force majeure events;
- once a digital product, balance, code, or service has been correctly delivered, activated, credited, or fully performed, the transaction may become final except where applicable law requires otherwise.

9. Refunds, Cancellations, and Mandatory Consumer Rights
We review complaints, cancellation requests, and refund requests fairly and in good faith.

Subject to mandatory applicable law:
- if an order has not yet been fulfilled and cancellation is technically possible, we may review and approve cancellation or refund requests;
- if a digital product or service has already been correctly delivered, credited, activated, or fully performed, the order may not be refundable except where applicable law requires otherwise;
- if fulfillment fails due to our error and cannot be properly completed within a reasonable period, we may offer a replacement, store credit, or refund, as appropriate;
- if you submit incorrect player, account, contact, or delivery information, refund or re-performance may not be possible.

Nothing in these Terms excludes, limits, or waives any consumer rights that cannot lawfully be excluded or waived under applicable law.

10. Prohibited Conduct
You agree not to:
- use the services for unlawful, fraudulent, deceptive, or abusive purposes;
- submit false identity, payment, or account information;
- interfere with the operation, security, or integrity of the website or services;
- attempt unauthorized access to any system, account, or data;
- use bots, scripts, scraping tools, or automated means without our written permission;
- infringe our rights or the rights of any third party;
- use the services in a way that violates the rules of relevant games, publishers, platforms, payment providers, Meta/Facebook, Discord, or applicable law.

11. Intellectual Property
All content made available through the services, including text, branding, graphics, layouts, logos, interfaces, and original materials owned by Charge To Play, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, republish, modify, exploit, or create derivative works from our content without prior written consent, except as permitted by law.

12. Service Availability
We do not guarantee that the services will always be uninterrupted, error-free, secure, or available at all times.

We may suspend, restrict, update, modify, or discontinue all or part of the services where reasonably necessary for maintenance, security, legal compliance, operational needs, or business reasons.

13. Suspension and Termination
We may suspend or terminate your access to the services, refuse future orders, or take other appropriate action if we reasonably believe that:
- you violated these Terms;
- you engaged in fraud, chargeback abuse, or suspicious activity;
- your conduct exposes us, our users, or third parties to legal, financial, technical, or reputational risk.

14. Privacy
Your use of the services is also subject to our Privacy Policy and Account Deletion Policy.

15. Disclaimer
The services are provided on an “as available” and “as is” basis to the maximum extent permitted by law.

To the extent permitted by applicable law, we disclaim warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Nothing in this clause limits liability that cannot legally be excluded under applicable law.

16. Limitation of Liability
To the maximum extent permitted by applicable law, Charge To Play shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business opportunity, or business interruption arising from or related to your use of the services.

To the extent permitted by law, our total liability for any claim arising out of or relating to the services shall not exceed the amount actually paid by you for the specific order or service giving rise to the claim.

Nothing in these Terms excludes liability for fraud, willful misconduct, or any liability that cannot lawfully be excluded or limited.

17. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any dispute arising out of or relating to these Terms or the services shall be subject to the jurisdiction of the competent courts in Egypt, unless mandatory law provides otherwise.

18. Changes to These Terms
We may update these Terms from time to time. The updated version becomes effective when published on the website with the revised effective date.

Your continued use of the services after the updated Terms become effective constitutes acceptance of the revised Terms.

19. Contact
For questions, complaints, or requests regarding these Terms, contact:
Charge To Play
Alexandria, Egypt
Support@chargetoplay.com